Privacy Policy Pam Hunter dba Houseplant.Help

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Privacy Policy

Effective Date: July 9, 2025

Pam Hunter, doing business as Houseplant.Help (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information you voluntarily provide to us when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact us through our forms

This information may include:

• Your name, email address, mailing address, and phone number
• Shipping and billing information
• Purchase history
• Any other information you provide to us

Payment information is processed by secure third-party services. We do not access or store your payment details.

2. Cookies and Analytics

We use cookies to improve your experience, understand website usage, and analyze performance through tools like Google Analytics. Cookies may collect:

• Browser type
• Referring pages
• Time spent on the site
• General geographic location

You may opt out of non-essential cookies through your browser settings or cookie consent tools available on the site.

3. How We Use Your Information

We use your information to:

• Fulfill orders and process transactions
• Communicate order and shipping updates
• Send newsletters and blog updates (if subscribed)
• Improve website performance through analytics
• Comply with legal obligations (e.g., tax reporting)

We do not sell, rent, or trade your personal information.

4. Sharing Your Information

We may share your information with:

• Payment processors (e.g., for transactions)
• Analytics providers like Google Analytics
• Tax authorities or legal entities when required by law

5. Data Protection and Security

We use SSL encryption to protect your data during transmission. Access to personal data is limited to those who need it to fulfill business functions. Your account data is protected by login credentials.

6. Data Retention

We retain personal information as long as necessary to fulfill orders and legal obligations. You may delete your account or request data deletion at any time by contacting us at pamsplants25@gmail.com.

7. Your Rights

You have the right to:

• Access and review your personal data
• Update or correct inaccuracies
• Delete your account and associated data
• Opt out of non-essential communications and cookies

To exercise any of these rights, email us at pamsplants25@gmail.com.

8. Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect data from anyone under that age.

9. Third-Party Links

We use affiliate links, such as Amazon product links. These third-party sites may collect data according to their own privacy practices. We encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be announced in our newsletter. Continued use of the site after updates implies your acceptance of the revised policy.

11. Contact Us

If you have questions about this policy or how your data is handled, please contact:

Pam Hunter

PO Box 524

McClusky, ND 58463

Email: pamsplants25@gmail.com

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